Privacy Policy
Last Updated: May 2026
RAM Auto Glass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when requesting a quote or booking an appointment.
- Vehicle Data: Information regarding your vehicle (Year, Make, Model, VIN) needed to source the correct auto glass and parts.
- Insurance Information: If you choose to file an insurance claim through us, we will collect your insurance provider information and policy details to process the claim on your behalf.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide accurate auto glass repair and replacement estimates.
- Fulfill and manage installations, mobile service dispatching, and payments.
- Process auto glass claims directly with your insurance provider.
- Contact you regarding your appointment, service updates, or warranty claims.
3. SMS Text Messaging Policy
By checking the SMS Opt-In box on our contact and quote forms, you consent to receive text messages from RAM Auto Glass. These messages may include appointment confirmations, estimated arrival times for mobile technicians, quote details, and follow-up service inquiries.
We strictly respect your privacy. Mobile information and text messaging originator opt-in data will not be shared with or sold to any third parties for marketing or promotional purposes.
Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Insurance Providers: We share necessary details with your insurance company or their third-party administrators (TPAs) solely for the purpose of verifying coverage and billing for approved glass repair services.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: